Things To Know Availability and Prices F.A.Q. Guestbook

Things You Need To Know

 
Booking Confirmation
Restrictions
Who is the apartment suitable for?
Disabled
Questions
Property Manager
Popularity
Flights are not included
Searching for Flights?
Late Return Flight
Transport
What We've Got and What We Haven't
Insurance
Terms & Conditions
Frequently Asked Questions


BOOKING CONFIRMATION:- Do not book your flights until we have confirmed your booking! Should you choose to book flights before receiving an email or other form of written confirmation from us to say that your dates have now been secured, you do so at your own risk. We will not be responsible for any costs {to include but not be limited to, flights} you may incur should we be unable to offer you confirmation of those dates. We do not recommend you make a deposit payment to us until written confirmation has been received from us to state that we are temporarily holding your dates awaiting a payment.. If, having made your payment and received our confirmation of your booking, you are then unable to find flights that suit you within 12 hours of making your on-line payment we will return your payment in full, no questions asked. By booking with us it will be deemed that you have read our Terms and Conditions page. Your agreement to our Terms and Conditions will be required on the booking form that you will be required to complete. (IMPORTANT: Please ensure you add our address to your address book to ensure our reply doesn't end up in your junk mail !!).
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RESTRICTIONS:- We don't let Jollies to groups of teenagers (i.e. under 21's) or any teenagers holidaying without parents, under any circumstances. The maximum occupancy is 4 persons for couples and families and 2 persons for singles. We will not permit 5 (or more) persons under any circumstances. I reserve the right to refuse to let the property to any individual, group or family that I choose and I need not offer any explanation or reason.(Unlikely to happen but I wanted you to know I have rights too!!). Smokers are welcome to smoke on the terrace but not inside the apartment (Sorry - I'm a smoker too but it's in the interests of ALL our guests - hardly a hardship given that the terrace is such a lovely place to sit!)
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WHO IS THE APARTMENT SUITABLE FOR?:- All nationalities, ages, couples, same sex groups and families. However, we don't have a cot for babies. Please be aware of the sleeping arrangments - we have one King size and two singles. I'm afraid we don't let Jollies to groups of teenagers(i.e. under 21's) holidaying without family . Our house manager is English and is multilingual (Spanish, German, Dutch etc). We accept payment in sterling and in Euro's.
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DISABLED:- Jollies is also suitable for the less agile and disabled. From the pavement to the front door is one level. There is a small doorstep. Doorwidths are standard size. We have a large walk in shower (wetroom). This is the only room where a wheelchair will not go through the door. The pool has one set of easy access steps, i.e. gentle steps sloping into the pool at the shallow end, with two hand rails. From the terrace to the pool area there are two steps - wheelchair width, just!. Alternatively, it takes less than a minute to go via the front door, around the corner of the apartment and out to the pool. We have a self propelling/attendant folding wheelchair available to rent on a weekly basis (must be booked before the date of travel) at a cost of £35 per week. It folds to go in cars and cabs.
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QUESTIONS:- If you can't find the answer you're looking for in this section please check out our FAQ's page.
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PROPERTY MANAGER:- Karen is English (multilingual) and will be your contact whilst on holiday for any emergencies. She offers airport pick-ups at 35 euro's each way. You must read the section "Airport Pick-ups" on our Terms & Conditions page before booking.
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POPULARITY:- Being a complex of just 8 apartments, situated in such a sought after location and offered at a very fair rental has resulted in the apartment being very popular - for this reason Jollies often gets booked well in advance. We are taking bookings with a £100 deposit payment right up until the end of 2009.
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FLIGHTS ARE NOT INCLUDED:- Our prices are for property rental only.
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SEARCHING FOR FLIGHTS?:- The airport on Gran Canaria is Las Palmas airport (LPA) and is about a 20/25 minute drive down the motorway. Gran Canaria is about a 4 hour flight from the UK. Flights are not included in the property rental. Flights to Las Palmas leave the UK most days but Monday's provide the most choice, followed by Saturdays. You'll find some of the best flight prices on the websites listed below. Remember it's often worth checking the price of singles instead of returns. They can frequently be cheaper - for exactly the same flights!
Travel republic (I've had some excellent prices from this site)
Airflights
Easyjet
Dealchecker
Last minute.com
TravelSupermarket

XL.com
Thomsons
Monarch
Excite
Flight Comparison

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LATE RETURN FLIGHT?:- To enable us to ensure the apartment is ready for our next guests the apartment must be vacated no later than 11am on departure day. Whenever guests have late return flights we do try to be flexible but can rarely promise that we will be able to accommodate them beyond 11am (occasionally possible if we know our next guests flight arrival time is very late). For 50 euro's (payable locally) we can usually arrange, via Karen, our House Manager in the resort, for you to have the use of a neighbouring apartment up to your departure time on your final day. Even if you don't want that facility you may like to know that when, on departure day you have to vacate the property in the morning, there is no problem in you using the pool and gardens until your flight time - just let me know this is what you want to do.

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TRANSPORT:- This is a busy holiday resort with many parking restrictions. Car hire truly is not necessary - the apartment is within easy reach of everything in the resort. If you want to tour the island why not hire a car just for the day - a much better option. You'll find plenty of hire company's locally. There is a very good bus service with major stops just 200 yards from the apartment. You can get buses up to the capital, Las Palmas, in the North of the island and to all the out of resort attractions. Cabs are so cheap it's hardly worth considering any other form of transport and the taxi rank is next to the bus terminal - so again, just 200 yards from the apartment.
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WHAT WE'VE GOT & WHAT WE HAVEN'T:- You'll have everything you need. The kitchen is equipped with a microwave, blender, toaster, kettle, fridge freezer, full oven & 4 ring ceramic hob. The utility room houses the washing machine (we don't provide the powder), iron, the ironing board, drying stand, washing line & pegs. We have a safe. We provide toilet rolls, toilet cleaner, bedlinen, bath, hand and tea towels & a dishcloth. We have a TV but not Satellite. We have a large selection of English paperbacks and operate a swap system, i.e. take one of ours and leave one of yours. We have a few board games, puzzles and toys. Our self propelling wheelchair can be hired for £35 per week. We have plenty of coat hangers - all will hold trousers. We don't have a DVD player. We do have spare light bulbs. We don't provide beach towels. We do provide sunbed matresses. The complex has plenty of sunbeds. Our terrace has a table & four chairs. We have a notice board and lots of leaflets for the attractions. We no longer have the baby paddling pool shown in some of the photo's on this website, it has been filled in and is now an extra sunbathing area. Something we haven't covered here that you want to know? Check out our FAQ's

Non essential & non contractual extra's:- We have numerous non essential items available for our clients use. However, it is important to understand that these items do not form part of our contract with you and will not necessarily be replaced when broken or lost. Such items include: hairdryer, CD Player & CD's, sandwich toaster, fragranced candles, tea lights, salt, pepper & vinegar, cooking oil, wardrobe hanging shelves, laundry bag, free postcards, small notepads & pen, umbrella & vases. In the lounge we also have an insect repellant plug-in. This works through the electrical system and covers 60 sqm. Walls are not a barrier to this system. Providing it is not unplugged at any time you should enjoy an insect free stay (if unplugged it takes up to 4 weeks to work again when plugged back in).
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INSURANCE:- It is a condition of booking that you have travel insurance to cover at least cancellation, personal injury, theft & personal loss.
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TERMS & CONDITIONS:- Our terms and conditions form part of our booking form. You will be asked for your agreement to those terms on the booking form. Visit our Terms page for full details.
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FREQUENTLY ASKED QUESTIONS? You may find what you're looking for either in the section below headed "what we've got and what we haven't", or in our FAQ's.
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  Contact: jolliesnet@hotmail.co.uk
                 


Updated: 8th August 2008